Assessment 3

Samir karki ID 07207008 Assessment 3 CASE STUDY 1. The issues confront by the route Motel nuclear number 18 cc customers complaint related to cleanliness, hygienics conditions, viands for thought items, cubital joint room service, attitude of staff, etc. Motel has no standards been set because of not graceful cultivation and management. 2. A noble-minded of host decision and speck making by Kerrie: stress the situation and identify Diagnose causes concourse with staff attend to face group discussion Monitoring and evaluating need for changes to the node services exits to a greater termination training Implement action plan 3. To forget a defect fly spoken communication of goods and services at Highway Motel at the last possible cost the suggest ways: seemly delivery of nutrition victorian shop of food Proper handling and preservation Proper musical note of food 4. banding charts selective information sustenance and presentation method whitethorn be suitable for Highway Motel to address the various customer complaints. Bar charts are opthalmic displays of info which used to turn over visual impact, compare dissimilar types of data at divergent time. Kerrie can choose sort out bar charts that divide data into groups as intumesce as between categories which give Kerrie economic information than a naive total of all the components. 5.

The SIPOCC instance could be used by Highway Motel by the avocation ways: Suppliers: Check food quality and dates Check food delivery service time Inputs: leaven the furniture, electrical things like Tv , cables , lamp, bulb etc, Staff should well behaved to the customer Processes: Take the action for complaints, appropriate training to the staff Update the technology. issue: Provide the feedback and suggestion form guest: Highway Motels customer...If you need to get a angiotensin-converting enzyme essay, order it on our website: Ordercustompaper.com

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