US Army Total Quality Management Essay -- essays research papers fc

TOTAL QUALITY chargeINTRODUCTIONThroughout their military c beers military personnel will perpetu whollyy face more or less type of inspection, whether its internal or external. Today, some units argon inspected atleast four times a year in supply operations, for example, postulate Supply Discipline Program, Command Inspection Program, Command Logistics Review Program, and maybe the Supply Excellence Award. How does the unit prepare for all these inspections? The unit faces some great challenges. thither are a plenitude of steps taken to prepare for inspections. on that point are many checklists to equal but not enough time and personnel to accomplish these many tasks. There are many subjects areas which, the unit must cover that capability be inspected. AR 11-l (Command Logistics Review Program), AR 735-5 (Policies and Procedures for Property Accountability), DA PAM 710-2-l (Using unit Supply System Manual Procedures), and AR 710-2 (Supply Policy Below the sell Level) are the governing policy documents and should be understood prior to an inspection. There are a lot of non value added procedures and many tasks that overlap, where in some cases the distribution of soldiers is not according to the take away of each work place. There are many soldiers assigned to tasks different from what 1 they are suppose to do, which results in no incentive for performing better. In other words, the soldiers languish their energy striving to overcome problems inherent in the supply brass instead of trying to maximize the effectiveness of supply operations. A mutation in the supply operations in the units could be achieved by the credence of a new management philosophy that could help provide greater efficiency. Currently, one of the most advanced philosophies in the managerial field is the hail Quality Management (TQM) concept. But how compatible is the TQM philosophy to the units under the present-day(prenominal) circumstances? Can the adoption of this conc ept help the units to overcome their problems? What changes are necessary for a successful implementation? There is a need to examine the applicability of the TQM concept to supply operations.PURPOSEThe purpose of this seek is to evaluate potential of TQM for up(a) the effectiveness and efficiency of supply inspections.What is natural Quality Management?Total Quality Management is the process of improving the organization performance at every l... ... commanders and soldiers. For example, if there are areas of the inspection, substitute five areas to TQM philosophy.BIBLIOGRAPHYA. BOOKSAguayo Rafael, Dr. Demins _ The American who taughtthe Japanese about Quality starting line. Carol publishing Edition, 1990.Brocka, Bruce and M. Suzanne. Qualitv ManauementImplementinq the Best Ideas of the Masters. Richard D.Irwin, INC., 1992.Carman, Jamess M. "TQM as a Survival Strategy theSouthern pacific Experience." California Manaqement Review,Spring 1993. pp. 118-132.Dessler, Gar y "Managing Quality and Productivity" HumanResource Manauement Prentice-Hall, Inc., sixth edition,pp. 309-323.B. GOVERNMENT PUBLICATIONSPenDell Pittman and Pat OFarrel, "TransformingGovernment Putting People and Quality First", Coverinq mthe Bases _ _ A 14 Step Guide to TQM Implementation (Sixth yearbook National Conference on Federal Quality, July 20-23, 1993).United States Office of force Management, FederalTotal Qualitv Manaqement Handbook, (Federal QualityInstitute, May 1991).Research report, Total Qualitv Manaqement (TQM),An Overview, Anthony Coppola, ancestry Force Systems Command,September 1991, p. 7.